# What to ask your agent

Once your agent is [connected to Summerbase](/docs/ai-agents/connect.md), ask it about your metrics the way you'd ask a colleague. It looks up the numbers in Summerbase rather than guessing, and it can go from a number to the customers behind it, so follow-up questions work well.

The numbers are the same ones your reports show, worked out the same way. See the [metrics glossary](/docs/using-summerbase/metrics-glossary.md) for what each one means.

## A quick check

- What's our MRR, and how did it move last month?
- How many paying customers do we have, and what's our ARPA?
- What's our ARR today compared with a year ago?
- Give me last month's numbers for our investor update: MRR, growth, churn and net revenue retention.

## Growth and churn

- Break last quarter's MRR change into new, expansion, contraction, churn and reactivation.
- What's our customer churn and gross revenue churn over the last six months?
- How has net revenue retention trended this year?
- Which months this year had the most new MRR?

## The customers behind a number

- Which customers churned last month, and how much were they paying?
- Who expanded the most this quarter?
- Who are our ten biggest customers by MRR?
- Which customers drove new MRR in March?

## Breaking it down

Your agent can split and filter a metric by anything Summerbase knows about your customers, such as their country, plan or when they first paid.

- What's our MRR by country?
- How does churn compare between our monthly and annual plans?
- Show MRR by cohort: what do the customers who first paid in each quarter of last year pay now?
- Of the customers who signed up in the last six months, how many have started paying?

## One customer

- Tell me about Acme: what they pay, since when, and how that has changed.
- Find the customer with the email ana@example.com.
- Which plans is Acme on, and what does each cost them?

## Going further

An agent can put several answers together, so you can ask for something bigger than one number:

- Write a short summary of how revenue changed last month, with the customers who moved it most.
- Our churn was higher than usual last month. Look at who churned and tell me whether they had anything in common.
- Compare this quarter with the same quarter last year and tell me what stands out.

If your agent works in a codebase or a spreadsheet as well, it can take the numbers there too, such as into a board deck's data or a forecast.

## Interpret and predict

Your agent can interpret the historical numbers to help make decisions and do forecasting. Ask it things like:

- Who is likely to churn?
- Is our pricing too low, or can we raise it?
- Which countries should we target with ads?
- Show me a revenue forecast for the next six months.
- What's our biggest strength?

Answers like these are the agent's reading of your numbers, not a figure from Summerbase, so treat them as a starting point and ask it what it based them on.

## Things it can't do yet

- **Integrations and customers.** The agent can't connect or change integrations, or edit customers. With full access it can manage your team and change project settings; see [what your agent can do](/docs/ai-agents/connect.md#what-your-agent-can-do).
- **Costs and margin.** Summerbase doesn't take per-customer costs yet, so there's no margin to ask about.
- **More than one organization at a time.** Each connection reaches one organization. See [More than one organization](/docs/ai-agents/connect.md#more-than-one-organization).