The customer object

A customer is a company or a person that pays you, or might. The record is resolved from what every source says about them, and carries the amounts computed from their subscriptions, such as mrr and status. The changes to those subscriptions are the run rate movements.

Attributes

idstring (UUID)
The customer’s Summerbase id. Anywhere a customer is addressed, one of its identities works too.
objectstring
The object’s type, always customer.

Always customer
arrdecimal string
What this customer is worth a year, in the project’s reporting currency, at today’s rate: mrr, rounded to the cent, times twelve.
churned_attimestamp
When the current churn began — the instant status became churned. Null while the customer is trialing or active, and cleared when they come back.
countryobject
The country the customer is billed in. Expandable.
Show 3 child attributes
- objectstring
  The object’s type, always country.
  
  Always country
- codestring
  Its ISO 3166-1 alpha-2 code: US, DK.
- namestring
  What it is called, in English: United States, Denmark.
country_codestring
The country the customer is billed in, by its ISO 3166-1 alpha-2 code — the country_code property, resolved the same way as name, from the highest-priority source whose value is a country’s code. Expand country for its name.
created_attimestamp
When Summerbase first recorded the customer.
emailstring
The customer’s address, resolved the same way as name.
erasuresarray of objects
Every erasure of their personal data, oldest first. Expandable.
Show 10 child attributes
- idstring (UUID)
  The erasure’s unique identifier.
- objectstring
  The object’s type, always customer_erasure.
  
  Always customer_erasure
- completed_attimestamp
  When every copy Summerbase keeps had been removed too, or empty while that is still to happen — within a day of requested_at.
- customerobject
  The customer whose data was erased. Expandable.
  Show 20 child attributes
  - idstring (UUID)
    The customer’s Summerbase id. Anywhere a customer is addressed, one of its identities works too.
  - objectstring
    The object’s type, always customer.
    
    Always customer
  - arrdecimal string
    What this customer is worth a year, in the project’s reporting currency, at today’s rate: mrr, rounded to the cent, times twelve.
  - churned_attimestamp
    When the current churn began — the instant status became churned. Null while the customer is trialing or active, and cleared when they come back.
  - countryobject
    The country the customer is billed in. Expandable.
  - country_codestring
    The country the customer is billed in, by its ISO 3166-1 alpha-2 code — the country_code property, resolved the same way as name, from the highest-priority source whose value is a country’s code. Expand country for its name.
  - created_attimestamp
    When Summerbase first recorded the customer.
  - emailstring
    The customer’s address, resolved the same way as name.
  - erasuresarray of objects
    Every erasure of their personal data, oldest first. Expandable.
  - first_paying_attimestamp
    The first instant this customer had revenue — when status first became paying, and what cohort analysis groups by. Set once and kept through churn and reactivation. Which month it falls in depends on the timezone being reported in.
  - first_seen_attimestamp
    The earliest instant anything was asserted about this customer, their subscriptions or their items — the first thing we were told. Set once.
  - first_subscribed_attimestamp
    The first instant one of this customer’s subscriptions was live, free or paying — when status first became one of the two. Set once and kept through churn.
  - identitiesarray of strings
    What each source calls this customer, as source:id. Any entry addresses it — stripe:cus_123.
  - mrrdecimal string
    What this customer is worth a month, in the project’s reporting currency, at today’s rate, rounded to the cent.
    
    Every kind of revenue counts, each change converted from the currency it was billed in, so this amount moves when a rate does and when the project’s reporting currency changes. The same amount a filter on customer.mrr compares and a list sorted by mrr orders by.
  - namestring
    What the customer is called — the name property, resolved to the highest-priority source that has one. Write properties.name to change it.
  - propertiesobject
    Your source’s properties on this customer, as they stand now. What you write here is what you read back — another source’s values never appear in it and can never be overwritten through it. properties_by_source has everyone’s.
  - properties_by_sourceobject
    Every source’s properties on this customer, keyed by source slug — including your own. Read-only: a write only ever reaches the source it is attributed to.
  - signed_up_attimestamp
    When the customer signed up for the product — the signed_up_at property, resolved the same way as name. Write properties.signed_up_at to set it; a billing provider’s source writes the moment it first saw the customer, and a project’s own source outranks it. A customer who has signed up and never subscribed is trialing.
  - statusenum
    Where the customer stands with us, derived from what is live now: paying, free, churned, trialing or lead. A subscription is live while its status is active; paying and free are told apart by mrr, so paying means on a paid plan, whether or not an invoice has been settled. A customer with nothing live who has subscribed before is churned; one on a trial, or who has signed up and never subscribed, is trialing; anyone else is a lead. A change undone inside the project’s collapse window never happened to the status either.
    
    One of paying, free, churned, trialing, lead
  - subscriptionsarray of objects
    Everything they are subscribed to, from every source. Expandable.
- customer_idstring (UUID)
  The customer whose data was erased.
- erased_identity_sourcesarray of strings
  The slug of the source each erased identity came from, one entry per identity. The identities themselves are not kept.
- erased_propertiesarray of strings
  Each property erased, as record.properties.source.key. A property is listed once however many values it held.
- requested_attimestamp
  When the erasure was asked for. Erased values were gone from every answer moments after.
- requested_byobject
  Who asked for the erasure, when a person did. Empty when an API key did. Expandable.
  Show 6 child attributes
  - idstring (UUID)
    The user’s unique identifier.
  - objectstring
    The object’s type, always user.
    
    Always user
  - created_attimestamp
    When the account was created.
  - emailstring
    The email address the account signs in with.
  - namestring
    The name on the account.
  - oauth_providerstring
    The provider the account signs in with, or null for email and password.
- requested_by_idstring (UUID)
  Who asked for the erasure, when a person did. Empty when an API key did.
first_paying_attimestamp
The first instant this customer had revenue — when status first became paying, and what cohort analysis groups by. Set once and kept through churn and reactivation. Which month it falls in depends on the timezone being reported in.
first_seen_attimestamp
The earliest instant anything was asserted about this customer, their subscriptions or their items — the first thing we were told. Set once.
first_subscribed_attimestamp
The first instant one of this customer’s subscriptions was live, free or paying — when status first became one of the two. Set once and kept through churn.
identitiesarray of strings
What each source calls this customer, as source:id. Any entry addresses it — stripe:cus_123.
mrrdecimal string
What this customer is worth a month, in the project’s reporting currency, at today’s rate, rounded to the cent.

Every kind of revenue counts, each change converted from the currency it was billed in, so this amount moves when a rate does and when the project’s reporting currency changes. The same amount a filter on customer.mrr compares and a list sorted by mrr orders by.
namestring
What the customer is called — the name property, resolved to the highest-priority source that has one. Write properties.name to change it.
propertiesobject
Your source’s properties on this customer, as they stand now. What you write here is what you read back — another source’s values never appear in it and can never be overwritten through it. properties_by_source has everyone’s.
properties_by_sourceobject
Every source’s properties on this customer, keyed by source slug — including your own. Read-only: a write only ever reaches the source it is attributed to.
signed_up_attimestamp
When the customer signed up for the product — the signed_up_at property, resolved the same way as name. Write properties.signed_up_at to set it; a billing provider’s source writes the moment it first saw the customer, and a project’s own source outranks it. A customer who has signed up and never subscribed is trialing.
statusenum
Where the customer stands with us, derived from what is live now: paying, free, churned, trialing or lead. A subscription is live while its status is active; paying and free are told apart by mrr, so paying means on a paid plan, whether or not an invoice has been settled. A customer with nothing live who has subscribed before is churned; one on a trial, or who has signed up and never subscribed, is trialing; anyone else is a lead. A change undone inside the project’s collapse window never happened to the status either.

One of paying, free, churned, trialing, lead
subscriptionsarray of objects
Everything they are subscribed to, from every source. Expandable.
Show 22 child attributes
- idstring (UUID)
  The subscription’s Summerbase id. Anywhere a subscription is addressed, one of its identities works too.
- objectstring
  The object’s type, always subscription.
  
  Always subscription
- annual_amountdecimal string
  What this subscription is worth a year, in currency_code: monthly_amount times twelve.
- billing_amountsarray of objects
  What this subscription comes to each time it bills: the items still on it, their net_amount summed per billing interval, longest interval first. One entry for nearly every subscription; one per interval for a subscription whose items bill on different ones, such as a yearly fee beside a monthly one. Its price whatever its status — a trial still has one. monthly_amount is what it is worth on one footing.
  Show 3 child attributes
  - intervalenum
    The unit these items bill in: day, week, month or year.
    
    One of day, week, month, year
  - interval_countinteger
    How many of interval between charges: 3 and month is quarterly.
  - net_amountdecimal string
    The items on this interval summed, each its net_amount, in the subscription’s currency_code.
- cancels_attimestamp
  A cancellation already booked. It is still in service until then, and the source says so with status: canceled when it stops.
- currencyobject
  The currency it bills in. Expandable.
  Show 3 child attributes
  - objectstring
    The object’s type, always currency.
    
    Always currency
  - codestring
    Its ISO 4217 code — USD, EUR, DKK.
  - namestring
    What it is called, in English: US dollar, Danish krone.
- currency_codestring
  The currency it bills in, by its ISO 4217 code.
- current_period_ends_attimestamp
  When the current billing period ends. The next charge is due then, unless a cancellation is booked for it.
- customerobject
  The customer who is subscribed. Expandable.
  Show 20 child attributes
  - idstring (UUID)
    The customer’s Summerbase id. Anywhere a customer is addressed, one of its identities works too.
  - objectstring
    The object’s type, always customer.
    
    Always customer
  - arrdecimal string
    What this customer is worth a year, in the project’s reporting currency, at today’s rate: mrr, rounded to the cent, times twelve.
  - churned_attimestamp
    When the current churn began — the instant status became churned. Null while the customer is trialing or active, and cleared when they come back.
  - countryobject
    The country the customer is billed in. Expandable.
  - country_codestring
    The country the customer is billed in, by its ISO 3166-1 alpha-2 code — the country_code property, resolved the same way as name, from the highest-priority source whose value is a country’s code. Expand country for its name.
  - created_attimestamp
    When Summerbase first recorded the customer.
  - emailstring
    The customer’s address, resolved the same way as name.
  - erasuresarray of objects
    Every erasure of their personal data, oldest first. Expandable.
  - first_paying_attimestamp
    The first instant this customer had revenue — when status first became paying, and what cohort analysis groups by. Set once and kept through churn and reactivation. Which month it falls in depends on the timezone being reported in.
  - first_seen_attimestamp
    The earliest instant anything was asserted about this customer, their subscriptions or their items — the first thing we were told. Set once.
  - first_subscribed_attimestamp
    The first instant one of this customer’s subscriptions was live, free or paying — when status first became one of the two. Set once and kept through churn.
  - identitiesarray of strings
    What each source calls this customer, as source:id. Any entry addresses it — stripe:cus_123.
  - mrrdecimal string
    What this customer is worth a month, in the project’s reporting currency, at today’s rate, rounded to the cent.
    
    Every kind of revenue counts, each change converted from the currency it was billed in, so this amount moves when a rate does and when the project’s reporting currency changes. The same amount a filter on customer.mrr compares and a list sorted by mrr orders by.
  - namestring
    What the customer is called — the name property, resolved to the highest-priority source that has one. Write properties.name to change it.
  - propertiesobject
    Your source’s properties on this customer, as they stand now. What you write here is what you read back — another source’s values never appear in it and can never be overwritten through it. properties_by_source has everyone’s.
  - properties_by_sourceobject
    Every source’s properties on this customer, keyed by source slug — including your own. Read-only: a write only ever reaches the source it is attributed to.
  - signed_up_attimestamp
    When the customer signed up for the product — the signed_up_at property, resolved the same way as name. Write properties.signed_up_at to set it; a billing provider’s source writes the moment it first saw the customer, and a project’s own source outranks it. A customer who has signed up and never subscribed is trialing.
  - statusenum
    Where the customer stands with us, derived from what is live now: paying, free, churned, trialing or lead. A subscription is live while its status is active; paying and free are told apart by mrr, so paying means on a paid plan, whether or not an invoice has been settled. A customer with nothing live who has subscribed before is churned; one on a trial, or who has signed up and never subscribed, is trialing; anyone else is a lead. A change undone inside the project’s collapse window never happened to the status either.
    
    One of paying, free, churned, trialing, lead
  - subscriptionsarray of objects
    Everything they are subscribed to, from every source. Expandable.
- customer_idstring (UUID)
  The customer who is subscribed.
- ended_attimestamp
  When service stopped, beside status: canceled. Clear it, with status back to active, to resume a subscription; the same id may be brought back as often as the source does so.
- identitiesarray of strings
  What each source calls this subscription, as source:id. Any entry addresses it — stripe:cus_123.
- itemsarray of objects
  The items it is made of, and where the money is. Expandable.
  Show 22 child attributes
  - idstring (UUID)
    The item’s Summerbase id. Anywhere an item is addressed, one of its identities works too.
  - objectstring
    The object’s type, always subscription_item.
    
    Always subscription_item
  - created_attimestamp
    When this item was first recorded.
  - deletedboolean
    Whether the item has come off the subscription. When it did is the effective_at of the write that set this.
  - discount_amountdecimal string
    What comes off this item’s invoice, in the subscription’s currency, after every discount the source applies to it has been worked out: coupons at any level, stacked in the source’s order, restricted to the products they cover. The item is worth unit_amount × quantity less this, each interval. Zero is no discount.
  - discount_ends_attimestamp
    When the discount, or the earliest part of it, stops applying, if the source knows. Information for a reader: the discount comes off when the source writes a smaller discount_amount, not when this passes.
  - identitiesarray of strings
    What each source calls this subscription item, as source:id. Any entry addresses it — stripe:cus_123.
  - intervalenum
    The unit this item bills in.
    
    One of day, week, month, year
  - interval_countinteger
    How many intervals between charges.
  - net_amountdecimal string
    What this item comes to each time it is billed, in its subscription’s currency: unit_amount times quantity, less discount_amount.
  - plan_idstring (UUID)
    The plan this item is on: its price’s.
  - plan_namestring
    What the plan this item is on is called: its price’s.
  - priceobject
    The price this item is on, when a source named one. Expandable.
  - price_idstring (UUID)
    The price this item is on, when a source named one.
  - price_namestring
    What the price this item is on is called, when a source named one.
  - pricing_modelenum
    How the unit amount is arrived at.
    
    One of fixed, tiered, metered
  - propertiesobject
    Your source’s properties on this subscription item, as they stand now. What you write here is what you read back — another source’s values never appear in it and can never be overwritten through it. properties_by_source has everyone’s.
  - properties_by_sourceobject
    Every source’s properties on this subscription item, keyed by source slug — including your own. Read-only: a write only ever reaches the source it is attributed to.
  - quantitydecimal string
    How many units at this unit amount. A decimal, because a unit is not always a whole seat: a billing system that meters usage sends 1.5 of something, and rounding it would misstate what the item is worth.
  - subscriptionobject
    The subscription this is an item of. Expandable.
  - subscription_idstring (UUID)
    The subscription this is an item of.
  - unit_amountdecimal string
    What one unit costs per interval. Excludes tax and any discount.
- monthly_amountdecimal string
  What this subscription is worth a month, in currency_code, after the items’ discounts — derived, not reported. The sum of what its items are worth; zero while it is on trial, paused or ended, and zero on a free plan. A customer’s mrr is these summed across their subscriptions, in the reporting currency.
- owner_sourceobject
  The source this subscription lives in — the only one that may write its own fields. Any source may attach properties and identities to it. Expandable.
  Show 18 child attributes
  - idstring (UUID)
    The source’s unique identifier. Records are identified by its slug.
  - objectstring
    The object’s type, always source.
    
    Always source
  - connected_attimestamp
    When a provider source was given its credential, or empty: a provider source that has not been connected yet or has been disconnected, and every source that is not a provider’s.
  - created_attimestamp
    When the source was added.
  - import_failed_attimestamp
    When the last import gave up, or empty when none has since the last one succeeded. The source’s log says why.
  - import_progressdecimal string
    How far the running import has got, from 0 to 1, or empty while it does not know yet.
  - import_started_attimestamp
    When the import now running began, or empty when none is. Every metric that reads this source’s records is incomplete until it ends.
  - import_stepstring
    What the running import is doing, in a sentence: Importing customers, 1,240 of 8,100.
  - imported_attimestamp
    When the last import finished, or empty when none has.
  - namestring
    What the source is called, for people reading a screen.
  - priorityinteger
    Where this source sits when resolving name and email. Lower wins, and the project’s own source starts at the top so a manual correction outranks a provider sync. It orders nothing else — every other property is namespaced by source and never arbitrated.
  - project_idstring (UUID)
    The project the source belongs to.
  - provider_account_idstring
    The provider’s own id for the account the source is connected to: acct_… for Stripe. Kept through a disconnect, so that connecting again is checked against it.
  - provider_codeenum
    The code of the system the source pulls from. custom is a source you write to yourself, and the only one that accepts writes; stripe is connected with connect_stripe and fetches for itself.
    
    One of custom, stripe, summerbase
  - sandboxboolean
    Whether the connection is to the provider’s test mode rather than a live account; empty while nothing is connected.
  - slugstring
    How this source’s records are identified — the stripe in stripe:cus_123. Lowercase letters, digits, hyphens and underscores; unique within the project and fixed once the source exists, because integrations hard-code it. A reference shaped like an id is read as one, so a slug may not look like a UUID.
  - webhook_installed_attimestamp
    When the provider’s webhook was installed for this source — by the connection, or by hand and registered with register_stripe_webhook — or empty: nothing is connected, or the source is connected without a webhook and its changes arrive with the hourly reconcile.
  - webhook_urlstring
    Where the provider posts this source’s events: the address of the endpoint a connection installs, and of one to install by hand. Empty for a source whose provider posts no webhooks.
- owner_source_idstring (UUID)
  The source this subscription lives in — the only one that may write its own fields. Any source may attach properties and identities to it.
- propertiesobject
  Your source’s properties on this subscription, as they stand now. What you write here is what you read back — another source’s values never appear in it and can never be overwritten through it. properties_by_source has everyone’s.
- properties_by_sourceobject
  Every source’s properties on this subscription, keyed by source slug — including your own. Read-only: a write only ever reaches the source it is attributed to.
- recorded_attimestamp
  When Summerbase first recorded it. Never set by a caller.
- started_attimestamp
  When the subscription began — derived, not reported.
  
  It is the earliest instant anything was asserted about the subscription or its items. A source cannot say it began earlier than it described it: send the earliest write with effective_at at the real start instead, which is what an import of history does anyway.
  
  It moves earlier when a later write describes an earlier moment.
- statusenum
  Where it is in its life. Not whether it has been paid for.
  
  One of pending, trialing, active, paused, canceled
- trial_ends_attimestamp
  When the trial ends, or ended. A subscription that trials starts trialing, so when it began is started_at and its status history.

Example

{
  "arr": "15000.00",
  "churned_at": null,
  "country_code": "US",
  "created_at": "2025-11-03T16:20:04Z",
  "email": "billing@northwind.example.com",
  "first_paying_at": "2025-12-01T10:04:00Z",
  "first_seen_at": "2025-11-03T16:20:00Z",
  "first_subscribed_at": "2025-11-17T10:04:00Z",
  "id": "0199a7c2-4e1b-7f38-b9d2-5a6c8e0f1d73",
  "identities": [
    "stripe:cus_QX7bN2kLp4Rt9v",
    "backend:acct_4821"
  ],
  "mrr": "1250.00",
  "name": "Northwind Labs",
  "object": "customer",
  "properties": {
    "seats": 25
  },
  "properties_by_source": {
    "backend": {
      "seats": 25
    },
    "stripe": {
      "email": "billing@northwind.example.com",
      "name": "Northwind Labs"
    }
  },
  "signed_up_at": "2025-11-03T16:20:00Z",
  "status": "paying"
}

The customer object

Attributes

Example

Endpoints